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Frequently Asked Questions

Getting Started

How do I create an account with CPAEntropy?

To create an account with CPAEntropy, click on the "Create Account" button on our homepage and fill out the registration form. You'll need to provide basic information about yourself and your marketing experience. Our team will review your application and typically approve it within 24-48 hours.

What are the requirements to join as an affiliate?

To join as an affiliate, you must be at least 18 years old and have a valid website, app, or traffic source. We accept affiliates from all countries, but you must comply with our terms of service and applicable laws. Previous experience in affiliate marketing is helpful but not required.

How do I get started as an advertiser?

To get started as an advertiser, please contact our partnerships team at partnerships@cpaentropy.online or fill out the contact form on our website. We'll schedule a consultation to understand your goals and create a customized advertising solution for your business.

Payments & Payouts

What payment methods do you offer?

We offer multiple payment methods including PayPal, wire transfer, Payoneer, and cryptocurrency (Bitcoin, Ethereum). You can select your preferred payment method in your account settings.

When do I get paid?

We process payments on a net-30 basis, meaning you'll receive your earnings 30 days after the end of the month in which they were generated. For example, earnings from January will be paid by the end of February.

Is there a minimum payout threshold?

Yes, the minimum payout threshold is $50. If your earnings are less than $50 in a given month, they will be rolled over to the next month until you reach the minimum threshold.

Tracking & Reporting

How does your tracking system work?

We use a proprietary tracking system that combines cookies, device fingerprinting, and IP tracking to accurately attribute conversions. Our system is designed to minimize fraud and ensure that all legitimate conversions are properly tracked and credited to the appropriate affiliate.

How often are reports updated?

Our reporting system updates in real-time, so you can see clicks, conversions, and earnings as they happen. However, some metrics like conversion rates may have a slight delay as they require additional processing.

Can I integrate with third-party tracking tools?

Yes, we support integration with popular third-party tracking tools through our API and postback URL system. You can find detailed documentation in your dashboard or contact our support team for assistance with integration.

Account Management

How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page and enter your email address. You'll receive an email with instructions to reset your password. If you don't receive the email within a few minutes, please check your spam folder.

How do I update my payment information?

You can update your payment information in your account settings. Go to the "Payment" section and enter your new payment details. For security reasons, you may need to verify your identity before making changes to your payment information.

Can I have multiple accounts?

No, each user is allowed only one account. Having multiple accounts is a violation of our terms of service and may result in the suspension of all your accounts. If you need to manage multiple businesses or websites, please contact our support team to discuss your options.

Technical Support

I'm having trouble with tracking. What should I do?

If you're experiencing tracking issues, first check that your tracking links are correctly implemented. Make sure you're using the latest tracking code from your dashboard. If the issue persists, contact our support team with details about the problem, including the offer ID and any error messages you're seeing.

How do I integrate your API with my system?

We provide comprehensive API documentation in your dashboard. The API allows you to retrieve offers, track conversions, and access reports programmatically. If you need assistance with integration, our technical support team is available to help you through the process.

What browsers do you support?

Our platform supports all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser. Some advanced features may not be available on older browsers.

Still have questions?

Our support team is here to help you with any additional questions you may have.

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